The old refrain, “Computers are taking over the world,” has now become “AI is taking over the world.” Science fiction movies and books would have us believe that artificial intelligence and robots will make humans obsolete. In fact, some industries, like manufacturing, translation, and some legal work are heavily computer-dependent. What about recruiting AI?
Recruiting AI is Different than Recruiting
It’s not a 2+2 solution. Sure, computer software can simplify or speed up some tasks (think search functions, data mining or advanced calculations) but hiring is a people skill. Computers can’t replicate how a possible new hire might think, react to a given situation, solve workplace issues or handle myriad other more “emotional” actions.
Candidate engagement and screening requires human interaction. It’s your personal contact, face-to-face conversations and assessment, based on your experience of discovering, screening and interviewing potential hires, that is most valuable in deciding on the best person for a job.
Of course, part of your job is to research and utilize available software developed for your industry. These tools are key to success in an arsenal of hiring processes. Being informed and incorporating tools like recruiting AI expedites and improves your productivity. Carefully evaluating new applications is necessary; trying the “latest and greatest” is not always the best decision.
It is in Your Process
Spending time on your processes is time well-spent. Once those processes are in place, then look to incorporating new tools and applications that will amplify your results. Not every new tool or app will be necessary or a good fit for your business. The goal should be to streamline your business and avoid and negative consequences that may come with adding new technology.
Once you identify a technology challenge or place you feel your processes need improvement, using networks and associations like California Staffing Professionals can be helpful. Membership in a trade organization like CSP allows access to experienced colleagues who may be able to provide valuable information as to what has worked (or not worked) for them.
CSP is the voice of the staffing industry in California. Not a member? Join here or learn more about the association and the state of our industry here. If you are a member please spread the word and forward this to other professionals in the industry.